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Patient Info

Patient Info

Patient Portal

After your first appointment, you will be able to set up an account.
Use our patient portal to:

  • Request appointments
  • Communicate with the office and your provider
  • Make a payment
  • View your medical record, educational content and forms

Please contact our offices with and questions at 775-786-1600

Great Basin Orthopaedic has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com.

Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark.

Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.

Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.

If you have hand issues ~ Dr. Dooley is who you want as your physician. Knowledgeable, honest and validated my concerns. Wouldn't go anywhere else. Staff is superb and helpful.

Vitals
Totally AWESOME STAFF!! You will be glad you used them—you owe it to yourself to check them out, rather than only the HUGE “other” Ortho guys. I tried them both and I am BLESSED that I ended up with GBO. They are passionate about improving your life and helping you fully recover! Six stars out of five, 11 stars out of ten!!
David Michael Bel
The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.
General
I love how smoothly everything runs here. My doctor is amazing the nurse is great too. From checking in, to follow ups to my surgery (ACL) everything went so smoothly and even my post op care. I wish all my doctors outside ortho would go so smoothly! Great job guys!
Sharon B.
It was a great visit. I felt heard and cared for, and left feeling very satisfied. I immediately texted a friend to recommend GBO.
General
Amazing professional! She made a custom splint for our son (who lost the tip of his thumb) so he could get back to playing sports. She squeezed him in without an appointment. Thank you!
stacy becker

Dr. Dickens is a great surgeon he has done now over 4 surgeries after I was in a motorcycle accident when a car hit me. He has really been an advocate for me and for getting things taken care of. Plus his positive attitude and encouragement is second to none.

Healthgrades
A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice.
General
Thorough, knowledgeable and professional
Jim Gaskill
Great service. Nice staff. Would recommend to anyone needing knee replacement.
Jil L.
This place has truly been a godsend since my ACL surgery. Amy knows how and when to increase my activity levels. So lucky to have her helping with my recovery.
RedandJodi Muratori
the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
General
Tina is knowledgeable, compassionate and has me on my way to recovery!
Elizabeth Korinek
If you live in the Reno area, you just can't do better than Great Basin Orthopaedic. I'm someone with knee problems going way back decades, as well as other orthopedic issues, so I think I know what I'm talking about. Don't settle, get the best, go to Great Basin, or, as they call it GBO. I promise you will be glad you did.
Wanda H.

Staff at Great Basin Orthopaedics are so caring.

Healthgrades
I have seen 3 doctors in this office and they are all excellent in their field.
Virginia Anderson

Doctor Timothy Dooley is the 'ideal' doctor, someone who validates my pain, listens to my problem and treats me with respect and courtesy and he laughed at my silly jokes. Smile and personality that put me at ease! Thank you for being you.

Rater8
I have been going to GBO for many years and the staff and doctors are amazing and easy to talk to about your conditions , as well as, procedures if needed.
Sandy Dunn
After my great success with Grant after my knee surgery, requested him once again for arthritis issues on both shoulders. While there are still improvements to be made, I feel I have made progress in a very short time, because of Grant’s knowledge & skills in his field! Most important, he cares about his patients & listens to their needs! In addition, Grant makes sure his staff follows through with his instructions & gives the same great care! Many thanks & appreciation to Grant & his staff at GBO!!
General
Very professional! Very friendly, helpful and respectful.
Dawn S
I'm very pleased with everything they have done for me.
Betty T.

Dr. Kieckbusch showed me the x-rays and explained the problem and said when I was ready he would correct the problem. Very good personality and explained it so I understood it. Will definitely go back when I'm ready.

Vitals
The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.
General

I can not thank Dr. Dickens enough!!!! He got my daughter in the following Monday after her injury and then surgery the next day!!! So great full and thankful for him! He did awesome job as well with the surgery! Hardly don't see the scar!

Rater8
KB
K.B.