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Patient Info

Patient Info

Patient Portal

After your first appointment, you will be able to set up an account.
Use our patient portal to:

  • Request appointments
  • Communicate with the office and your provider
  • Make a payment
  • View your medical record, educational content and forms

Please contact our offices with and questions at 775-786-1600

Great Basin Orthopaedic has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com.

Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark.

Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.

Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.

It was a great visit. I felt heard and cared for, and left feeling very satisfied. I immediately texted a friend to recommend GBO.
General
Great care from all levels!!! Excellent care from the emergency room to rehab! Follow-up care will be excellent, also!!! Excellent care, excellent recovery, makes healing much faster, perfect recipe!!!
General
I have seen 3 doctors in this office and they are all excellent in their field.
Virginia Anderson
The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.
General

Staff at Great Basin Orthopaedics are so caring.

Healthgrades
Great care and friendly staff!
Bonnie Chevalier
I'm very happy with the doctor and staff and love the nice and big waiting room.
General
It's been a few years since I went here with a broken arm and I can't thank them enough for the excellent care I got!!! I was able to avoid surgery and avoid my arm getting to stiff since he didn't put me in a full cast. The staff was super friendly throughout the whole building from the receptionist, the nurses, the x-ray techs and the dr. Literally everyone had a smile and that's rarer these days
Carissa Byram
If you live in the Reno area, you just can't do better than Great Basin Orthopaedic. I'm someone with knee problems going way back decades, as well as other orthopedic issues, so I think I know what I'm talking about. Don't settle, get the best, go to Great Basin, or, as they call it GBO. I promise you will be glad you did.
Wanda H.
The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.
General
I was never a patient, but as an intern I enjoyed my time working here. The Doctors who run the practice are top notch. Work environment is structured organized and cheerful. I was offered a position but they couldn't get it approved but they gave me the help I needed to get my degree!
Austin Noriega
Amazing professional! She made a custom splint for our son (who lost the tip of his thumb) so he could get back to playing sports. She squeezed him in without an appointment. Thank you!
stacy becker
Tina is knowledgeable, compassionate and has me on my way to recovery!
Elizabeth Korinek
This place is amazing! I am telling everyone I know!
General
Gracias por toda la ayuda durante la visita.
General
I will follow Amy wherever she goes. I relate to her because of her approach, and I trust her judgment and treatment plan(s) without hesitation.
Larry Brumberger
This place has truly been a godsend since my ACL surgery. Amy knows how and when to increase my activity levels. So lucky to have her helping with my recovery.
RedandJodi Muratori
Very friendly and knowledgeable! Gave detailed information as appointment progressed! Thank you!!!!
Lonnie Shields
Great Basin Orthopedics repaired my elbow accident and recently performed a total hip replacement. The elbow outcome was excellent using GBO's Physical Therapy services and I am hopeful the hip will be better than new in a short while. Stephen Capel was my therapist for the elbow and is now for my hip. I have full confidence with him.
James Tiner

The staff at Great Basin are the best I've ever encountered. I can't pick just one because they all work so well together and step in when needed to complete a task. I really thought it was amazing. AND all were so friendly and interested.

Rater8
I'm very pleased with everything they have done for me.
Betty T.

I can not thank Dr. Dickens enough!!!! He got my daughter in the following Monday after her injury and then surgery the next day!!! So great full and thankful for him! He did awesome job as well with the surgery! Hardly don't see the scar!

Rater8

Dr. Dickens is a great surgeon he has done now over 4 surgeries after I was in a motorcycle accident when a car hit me. He has really been an advocate for me and for getting things taken care of. Plus his positive attitude and encouragement is second to none.

Healthgrades
The check-in process was efficient. All the staff members were professional and cordial.
General
After my great success with Grant after my knee surgery, requested him once again for arthritis issues on both shoulders. While there are still improvements to be made, I feel I have made progress in a very short time, because of Grant’s knowledge & skills in his field! Most important, he cares about his patients & listens to their needs! In addition, Grant makes sure his staff follows through with his instructions & gives the same great care! Many thanks & appreciation to Grant & his staff at GBO!!
General