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Patient Info

Patient Info

Patient Portal

After your first appointment, you will be able to set up an account.
Use our patient portal to:

  • Request appointments
  • Communicate with the office and your provider
  • Make a payment
  • View your medical record, educational content and forms

Please contact our offices with and questions at 775-786-1600

Great Basin Orthopaedic has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com.

Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark.

Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.

Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.

Thorough, knowledgeable and professional
Jim Gaskill
Great Basin Orthopedics repaired my elbow accident and recently performed a total hip replacement. The elbow outcome was excellent using GBO's Physical Therapy services and I am hopeful the hip will be better than new in a short while. Stephen Capel was my therapist for the elbow and is now for my hip. I have full confidence with him.
James Tiner
If you live in the Reno area, you just can't do better than Great Basin Orthopaedic. I'm someone with knee problems going way back decades, as well as other orthopedic issues, so I think I know what I'm talking about. Don't settle, get the best, go to Great Basin, or, as they call it GBO. I promise you will be glad you did.
Wanda H.

Dr. Kieckbusch showed me the x-rays and explained the problem and said when I was ready he would correct the problem. Very good personality and explained it so I understood it. Will definitely go back when I'm ready.

Vitals
Amazing professional! She made a custom splint for our son (who lost the tip of his thumb) so he could get back to playing sports. She squeezed him in without an appointment. Thank you!
stacy becker
Absolutely positive experience!
Catherine Oppio
I hurt my foot playing softball last summer. My friend referred me to Great Basin Orthopaedics. The doctors were super nice, and the employees were super nice, too. I hope to be back on the softball field this summer.
Kelly M.
I love how smoothly everything runs here. My doctor is amazing the nurse is great too. From checking in, to follow ups to my surgery (ACL) everything went so smoothly and even my post op care. I wish all my doctors outside ortho would go so smoothly! Great job guys!
Sharon B.
I was never a patient, but as an intern I enjoyed my time working here. The Doctors who run the practice are top notch. Work environment is structured organized and cheerful. I was offered a position but they couldn't get it approved but they gave me the help I needed to get my degree!
Austin Noriega
the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
General
Amazing office, professional, staff is happy, website is user friendly and the medical expertise is A++! Keep up the great hard work you all do in helping others.
Polly A.
Great care and friendly staff!
Bonnie Chevalier
Totally AWESOME STAFF!! You will be glad you used them—you owe it to yourself to check them out, rather than only the HUGE “other” Ortho guys. I tried them both and I am BLESSED that I ended up with GBO. They are passionate about improving your life and helping you fully recover! Six stars out of five, 11 stars out of ten!!
David Michael Bel
A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice.
General

Always professional, courteous and compelling for me, the patient, to do exercises that enhance performance. I am challenged to exercise Amy's list of items so I can get better through each appointment. VG!

Rater8
I'm very pleased with everything they have done for me.
Betty T.
KB
K.B.
I have been going to GBO for many years and the staff and doctors are amazing and easy to talk to about your conditions , as well as, procedures if needed.
Sandy Dunn

The staff at Great Basin are the best I've ever encountered. I can't pick just one because they all work so well together and step in when needed to complete a task. I really thought it was amazing. AND all were so friendly and interested.

Rater8
I will follow Amy wherever she goes. I relate to her because of her approach, and I trust her judgment and treatment plan(s) without hesitation.
Larry Brumberger
I was amazed that when making the appointment that they were able to see me in two days.
General
Great staff, great service. In and out with answers and a plan.
Lenny Mad
Great care from all levels!!! Excellent care from the emergency room to rehab! Follow-up care will be excellent, also!!! Excellent care, excellent recovery, makes healing much faster, perfect recipe!!!
General
This place is amazing! I am telling everyone I know!
General

I can not thank Dr. Dickens enough!!!! He got my daughter in the following Monday after her injury and then surgery the next day!!! So great full and thankful for him! He did awesome job as well with the surgery! Hardly don't see the scar!

Rater8