Font Size: A A A

Patient Info

Patient Info

Patient Portal

After your first appointment, you will be able to set up an account.
Use our patient portal to:

  • Request appointments
  • Communicate with the office and your provider
  • Make a payment
  • View your medical record, educational content and forms

Please contact our offices with and questions at 775-786-1600

Great Basin Orthopaedic has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com.

Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark.

Your medical record request will be processed and a notification will be sent via mail or email once complete and available for download.

Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at 800-659-4035 or status@healthmark-group.com.

I was never a patient, but as an intern I enjoyed my time working here. The Doctors who run the practice are top notch. Work environment is structured organized and cheerful. I was offered a position but they couldn't get it approved but they gave me the help I needed to get my degree!
Austin Noriega
I hurt my foot playing softball last summer. My friend referred me to Great Basin Orthopaedics. The doctors were super nice, and the employees were super nice, too. I hope to be back on the softball field this summer.
Kelly M.
Amazing office, professional, staff is happy, website is user friendly and the medical expertise is A++! Keep up the great hard work you all do in helping others.
Polly A.
Great service. Nice staff. Would recommend to anyone needing knee replacement.
Jil L.
Absolutely positive experience!
Catherine Oppio
the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
General
I will follow Amy wherever she goes. I relate to her because of her approach, and I trust her judgment and treatment plan(s) without hesitation.
Larry Brumberger
Great Basin Orthopedics repaired my elbow accident and recently performed a total hip replacement. The elbow outcome was excellent using GBO's Physical Therapy services and I am hopeful the hip will be better than new in a short while. Stephen Capel was my therapist for the elbow and is now for my hip. I have full confidence with him.
James Tiner
Gracias por toda la ayuda durante la visita.
General
A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice.
General

I can not thank Dr. Dickens enough!!!! He got my daughter in the following Monday after her injury and then surgery the next day!!! So great full and thankful for him! He did awesome job as well with the surgery! Hardly don't see the scar!

Rater8
After my great success with Grant after my knee surgery, requested him once again for arthritis issues on both shoulders. While there are still improvements to be made, I feel I have made progress in a very short time, because of Grant’s knowledge & skills in his field! Most important, he cares about his patients & listens to their needs! In addition, Grant makes sure his staff follows through with his instructions & gives the same great care! Many thanks & appreciation to Grant & his staff at GBO!!
General
It was super convenient having PT at the same place as my surgery because they worked together to help me focus on my goals, to know what I could and couldn’t do and what my limits were. They were available to answer my questions on the spot, which helped the entire process go faster.
Kiley Cryer

Doctor Timothy Dooley is the 'ideal' doctor, someone who validates my pain, listens to my problem and treats me with respect and courtesy and he laughed at my silly jokes. Smile and personality that put me at ease! Thank you for being you.

Rater8

Explained well, attentive to patient needs-so pleased I chose to see Dr. Hayes.

Rater8
The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.
General
Prompt professional knowledgeable service encountered from all staff members very patient oriented practice. Very pleased with my visit.
Mary B.
I love how smoothly everything runs here. My doctor is amazing the nurse is great too. From checking in, to follow ups to my surgery (ACL) everything went so smoothly and even my post op care. I wish all my doctors outside ortho would go so smoothly! Great job guys!
Sharon B.
Very professional! Very friendly, helpful and respectful.
Dawn S
This place is amazing! I am telling everyone I know!
General
Thorough, knowledgeable and professional
Jim Gaskill
Very friendly and knowledgeable! Gave detailed information as appointment progressed! Thank you!!!!
Lonnie Shields
I have been going to GBO for many years and the staff and doctors are amazing and easy to talk to about your conditions , as well as, procedures if needed.
Sandy Dunn
Fixed my sons Right Clubfoot with very mininal treatment compared to other doctors recommendations. Minimal serial casting, No surgery, minimal bracing time. And over a year now with No treatment, and His foot looks perfect. Although I felt rushed along, and sometimes dismissed. I cant complain much, as I also felt the doctor did an excellent job, and wasnt there to screw around or put me through the ringer with extra treatments or procedures. Too many doctors out there seem to try and treat Clubfoot, and do more damage than good. Dont go anywhere else for clubfoot treatment.
Trisha R
I'm very happy with the doctor and staff and love the nice and big waiting room.
General